BT Halo customers can benefit from unlimited data and calls on mobile and at home, inclusive support from BT’s new team of Home Tech Experts to get all of their technology running, and Plus/BT Halo customers will be the first BT customers to be able to upgrade to 5G from Friday 11 October. Samsung A41 – 15GB for £17 - Save £120 Available to new and existing BT Mobile customers. We aim to unlock all devices within 72 hours. BT Cloud: You need to activate the service yourself. 4K/HD Add-on: For customers taking BT Sport 4K: Selected content available in 4K. Terms apply. If you are taking a BT Broadband package, then we will charge you £30 for installing a new line. You get £20 back if the speeds aren’t as advertised, and BT offer a WiFi boosting service … If this is the case, and you don’t want to wait longer than 30 days, you can cancel your pre-order. But, we’ll be in touch if that’s the case. Includes PromptCare, Choose to Refuse, SMS alerts, Premium Rate Service and International Call Barring. Terms apply. BT Sport on Sky TV Only (1 month contract). New 24-month BT Broadband contract required. If you’re a new BT Mobile customer or an existing BT mobile SIM only customer you can apply to pre-order selected mobile handsets. And feel the difference that powerful communications can make. 5G coverage, plan & compatible device needed. For new Full Fibre 100 customers that sign up for 9 months. Payment is by Direct Debit and subject to credit status. Get six months of Prime Video - ON US. The guarantee only applies when your Smart Hub2 is connected to the internet and it does not cover broadband faults. PromptCare operates between 8am and 6pm on weekdays and Saturdays. Britbox terms apply. Your back-order isn’t confirmed until you get this. You can do this at bt.com/mobile or by calling us at 0800 032 6624. Ways to contact us:Via emailIn the unlikely event that the articles within our help section doesn't address your specific issue you can email your query to assistance@shop.bt.com. Includes BT Sport for just £13 per month, saving up to £486 with this limited time deal. Subject to availability, minimum line speed and computer specification. Compatible line required otherwise £49.99 connection charge may apply. Subject to availability. BT Virus Protect works on compatible PC/MACs. Compatible equipment required to cast content to your TV. 6. begin 084,087, 09 and 118 have access charge of 30p per minute plus a service charge set by the company you call. If you need to change or cancel any appointment date, you must tell BT at least one working day prior to the scheduled appointment or we may charge the equivalent of the installation charge. Customers who have purchased plans costing less than £15 per month (including Broadband discount), or less than £20 per month (excluding Broadband discount), please choose another Sport option through. This service will be stopped and your back-up files deleted if you don’t use it for 90 days. But as set out above, you can’t do this if we have already charged the upfront fee to your bank card. 0800 numbers and calls to voicemail included. Check out Now TV on BT TV and let me know how you get on. The six months starts as soon as we receive your request for Britbox. 5G and No Limits Plan available with selected mobile plans. We may also charge you if the engineer is unable to access or is refused access to your property at the time of the scheduled appointment. Terms apply. Minimum 1 month term. If you need a new number, we can arrange for your current number to be re-directed to your new property or to your mobile phone. For details of charges please see our. £35 activation charge applies. If you pass these checks, we’ll send you an order confirmation by e-mail. Compatible line required otherwise £49.99 connection charge may apply. Ask a question. BT Broadband customers are offered the opportunity to purchase the Series X or S, plus a range of games and accessories and pay for it through their existing account. 24 month contract. Pre-order: Subject to stock availability. All SIM Only and Family SIM plans include unlimited minutes and unlimited texts. Price from month 25 currently £35.99 a month. Service numbers beginning 084, 087, 09 and 118 have an access charge of 30p per minute plus a service charge set by the company you call. BT Virus Protect works on compatible PC/MACs. This doesn’t include any changes as a result of annual percentage increase in the Consumer Price Index (CPI) rate of inflation plus 3.9%. Ireland is the Republic of Ireland. Package includes BT line rental and unlimited calls to UK* landlines for up to an hour. Payment by Direct Debit. BT broadband deals are likely one of the first names that comes to mind when you begin your search for a new internet plan. P&P Terms apply. See all BT deals *Average speeds are based on the download speeds of at least 50% of customers at peak time (8pm to 10pm). This service will be stopped and your back-up files deleted if you don’t use it for 90 days. Offer subject to change. BT Mobile Reward Card will be sent to the address where we delivered your BT Mobile product If you end your agreement for service before the end of the minimum contract period you'll have to pay an early termination charge. £50 discount code available to new BT Mobile SIM Only customers against the purchase of selected mobile phones on the, This offer is available on the following eligible plans. Terms apply. Subject to availability, minimum line speed and computer specification. 3GB SIM – Monthly price £9 a month for BT Broadband customers; £14 a month for non-BT Broadband customers. Price from month 25 currently £58.99 a month. 0800 numbers and calls to voicemail included. You can end your subscription to BT Sport Second Box at any time subject to 30 days' notice. You're using an old version of your internet browser, which is fine for browsing but no longer secure enough for online payments. BT Virus Protect works on compatible PC/MACs. Current BT TV customers – add Prime Video now. 7 days of catch-up through your TV guide. Customers will be charged for any unreturned equipment if they decide to cancel. Dedicated UK and Ireland-based Support: we may route your call outside the UK and Ireland under certain circumstances. Includes BT Virus Protect, 200GB Cloud and a BT Home Hub (unless BT has already provided you with one). Digital phone activation says 15th September. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. This service will be stopped and your back-up files deleted if you don’t use it for 90 days. Plusnet’s customer satisfaction is some of the best among any UK ISP, according to The Guardian.. 30 day rolling plan requires 30 days cancellation notice. Payment by Direct Debit. NOW TV Entertainment Pass has a retail value of £9.99 per month. £47.99 a month from month 25. (Entertainment £9.99pm; Sky Cinema £11.99pm; Kids £3.99pm; hayu £4.99pm; Boost £3pm). Includes a BT Home Hub (unless BT has already provided you with one). 2GB SIM for the price of 1GB – Monthly price £7 a month for BT Broadband customers; £12 a month for non-BT Broadband customers. You can cancel at any time within the free 7 day trial period, and you’ll still be able to enjoy your NOW TV pass for free for the full 7 days. Prices and BT Sport content subject to change at any time. Payment by Direct Debit. Fastest 4G speed: 4G speeds vary by location, coverage and demand. 24-month minimum term. Available to new customers and existing BT Mobile SIM-Only or Family SIM customers. BT existing customer deals. If they do we’ll contact you to arrange a suitable time. E-billing required. Compatible device required to stream content –see www.britbox.co.uk/help. Our online help tools can help solve common issues and queries. Full HD-capable device, compatible home cinema system and broadband (min. This service will be stopped and your back-up files deleted if you don’t use it for 90 days. A 12-month minimum term applies for new line rental contracts. 7. BT has quietly dropped all 5G mobile plans from its website. Both of you can save up to 54% this December 2020. Call us on 0800 011 3763 (8am-8pm)​. BT Sport on Sky TV Only (12 month contract). The card cannot be used at any Customer Activated Terminals (such as but not limited to pay@pump, toll roads, car parks or train ticket terminals), for subscriptions automated periodic payments, to withdraw cash via cashback ATM, foreign exchange bureaus, gambling, or any illegal goods services. By signing up for multiple services from the same provider, you’ll generally save cash and … Dialling BT 1471 without using Call Return is free. Service numbers beginning 084, 087, 09 and 118 have an access charge of 30p per minute plus a service charge set by the company you call. We can send you information in an alternative format like braille, large print or on audio CD. You'll receive e-billing. Terms apply. c.       there must be a responsible adult present in your home. New to BT? Hi to all, I just came back to BT last week, engineer fitted new drop line, wiring and master socket . Best BT Broadband, Phone & TV Deals For New Customers In December 2020 Average Speed* Sort by: Download Contract Special features Cost; BT Fibre 2 + Pay As You Go Calls To UK Landlines & Mobiles + Entertainment TV Package (Over 80 Freeview channels (15 In HD), The NOW TV Entertainment Pass With 20 Premium TV Channels Including Sky Atlantic & Sky One, Plus Over 300 Box Sets On Demand From … How much does it cost to install a new BT phone line or reconnect an old one? Compare broadband, TV and call packages from UK network provider BT. Content is variable and may be withdrawn at any time. BT Virus Protect works on compatible PC/MACs. Payment is by direct debit and subjective credit status. Let's get you started. MILLIONS of BT home phone customers will be moved onto a new unlimited plan – but it costs up to £54 a year more. Available on single SIMs and the first SIM in each Family SIM plan; excludes re-grades & re-contracts. NOW TV account required and terms apply. New 24-month BT Broadband and BT TV contracts required. Price from month 10 currently £49.99 a month. The Call Return feature of BT 1471 costs a fixed fee of 35p. The fee will apply when you press 3 to return your last caller's call. They are valid for 30 days or until you've used up all the data – whichever comes first. One minute minimum call charge. BT are the kings of the free gift. This service will be stopped and your back-up files deleted if you don’t use it for 90 days. We’re still here to keep you connected. Experience our solutions first-hand. Get inspired at one of our new BT Customer Experience Centres. We specialise in phone, broadband, mobile and TV services as well as global IT networks. New separate 18-month minimum terms for Sky Signature (£21 per month (pm), Sky Sports … BT Sport: For UK residential customers. Includes 1000 GB Cloud Storage, BT Virus Protect and a BT Smart Hub. MILLIONS of BT home phone customers will be moved onto a new unlimited plan - but it costs up to £54 a year more. Subject to availability, minimum line speed and computer specification. Extra Speed is not available on BT Business Mobile plans. New BT customers – sign up now. You might be asked to enter your Apple ID password, confirm your billing information, or add a valid payment method. Line Rental included in monthly cost. BT has dotted five million Wi-Fi hotspots around the UK and 18 million around the globe. If you have any open orders on your account currently, we'll process this order right after any existing orders are complete. This will depend on the product you order and the telephone line at your new home. You must redeem your discount code within 9 months of our order confirmation email. BT Cloud: You need to activate the service yourself. Includes 1000 GB Cloud Storage, BT Virus Protect and a BT Smart Hub. You'll need to activate and download this service, it may not work with some computer or mobile systems. It's great to have you! For Basic user feature pack customers Monday-Friday 08:00-18:00 . Includes calls to landlines in 36 International destinations. Prices and BT Sport content subject to change at any time. Payment by Direct Debit. Your actual speed will depend on home wiring, Wi-Fi connection and time of day. This service will be stopped and your back-up files deleted if you don’t use it for 90 days. New customer Go to solution. Offer is non-transferable. All calls or texts charged as per your BT Mobile plan. This charge applies whether or not the call is connected. UK only. 4. BT Virus Protect works on compatible PC/MACs. BT Virus Protect works on compatible PC/MACs. BT Cloud: You need to activate the service yourself. Subject to availability, minimum line speed and computer specification. If you still can’t get a strong signal we’ll give you a one-off credit of £100 off your next BT bill. See landline details. This does not affect your statutory rights to change your mind within 14 days of receiving your device and only pay for the services you have used. Also included when you opt in are: BT Privacy Caller Display, Anonymous Call Reject, and Free 1471 call return. We'll get you in touch with the right team. A facility fee of 35p, will also be charged for the call set-up attempt. For new Full Fibre 900 customers that sign up for 24 months. Connection charges may apply for new connections. Bt Offers For Existing Customer December 2020. £67.99 a month from month 25. Join us at a BT Customer Experience Centre. Device limitations apply. If your back-order is confirmed, we’ll aim to send your new device to you within 30 days of the official launch date. Includes BT Virus Protect, 200GB Cloud and a BT Home Hub (unless BT has already provided you with one). If you pass these checks, we’ll send you an order confirmation by e-mail. And feel the difference that powerful communications can make. New customers get 24 months discounted broadband when purchasing online; Free BT Home Hub or Smart Hub with super reliable Wi-Fi; Get expert customer … Here are our top tips to haggle with BT – for other providers, see Top 10 Firms To Haggle With. BT broadband deals for new customers. Choose what your kids can see online. Or need help ordering? This service will be stopped and your back-up files deleted if you don’t use it for 90 days. If you're willing to take the haggle challenge, you could beat a price hike. Speeds vary by location, coverage, and demand. BT Virus Protect works on compatible PC/MACs. BT Virus Protect works on compatible PC/MACs. Compatible equipment required to cast content to your TV. Fair use policy (calls over 600 minutes a month will be charged from 6p a minute) and Terms and Conditions apply. Data used will decrement from any plan allowances depending on how you access the content. To block nuisance calls you need the Caller Display service to be active on your account. This service will be stopped and your back-up files deleted if you don’t use it for 90 days. I told the engineer that I had a lot off issues in the past and had found that 21cn on 992.3 (adsl2) with interleaving had been found to work the best with speed and reliability. 1471 cannot disclose the number if the number is withheld, unavailable or the call came from a switchboard extension number. Subject to availability. BT Cloud: You need to activate the service yourself. Available 24/7 for Connect or Collaborate user feature pack customers. Some existing BT Broadband customers may need to re-contract to get 50GB. It's what we've always done and we're one of the best at it in the world. Requires £50 activation fee upfront. Are there any devices that cannot be unlocked? Includes a BT Home Hub (unless BT has already provided you with one). You'll get BT Sport Second Box at no extra charge for the first three months. You can only access BT Sport in the UK. Payment by Direct Debit. All the phone numbers you need to buy something, deal with bills, fix faults and more. BT Virus Protect for 2 devices comes as standard with all our broadband packages, except Halo 2 with Fibre which comes with 15 devices. Price from month 13 currently £32.99 a month. It covers minutes or data used over your inclusive plan allowance, up to the allowance for that Add-On, from your last BT Mobile bill until your next one. If you don't want your UK Add-On to renew automatically, you'll need to contact us to cancel it before the date of your next BT Mobile bill. BT Cloud: You need to activate the service yourself. Applies for the duration of your fault only. Your BT Reward Card is issued by Blackhawk Network (UK) Ltd​, an Electronic Money Institution authorised in the UK by the FCA with Firm Reference number 900023; pursuant to license from Mastercard International​. Subject to availability, minimum line speed and computer specification. Unspent funds which remain on the card after expiry date printed on the card cannot be redeemed. You can change your TV package every month (excludes Classic Entertainment). Introducing Insights & events – the go-to spot for help and advice on the future of your business. Your pre-order isn’t confirmed until you get this. This add on is valid from the moment you buy it and then runs on a 30 day rolling contract. For new Full Fibre 900 customers that sign up for 9 months. E-billing required. Almost all BT and EE broadband, landline, mobile and TV customers who sign up to a new deal or renew their existing one will be hit with steep price hikes next year, after the companies made changes to their terms and conditions. You'll need to pay any additional call charges by Direct Debit. Early termination charge may apply if you stop your service in the first 24 months, see, Available to new customers and existing BT Mobile SIM-Only or Family SIM customers. Your 7 day free trial will start from the date you place your order. Offer, Reward Card & BT terms apply. Watching on your laptop or other device will. By signing up to a new Cloud Voice Express service, your existing BT PSTN service will terminate. Upfront payment may be required. Samsung A41 – 100GB for £25 - Save £24 Available to new and existing BT Mobile customers. That increase is based on the Consumer Price Index rate of inflation which is published in January each year plus 3.9%. Applies for the duration of your fault or home move only. For new Fibre 100 customers that sign up for 24 months. 500 inclusive anytime minutes to UK landlines, UK mobiles and 0845 and 0870 numbers excluding the Channel Islands. This service will be stopped and your back-up files deleted if you don’t use it for 90 days. For more details see www.britbox.co.uk/terms. You're not unable to unlock within the first 6 months of your contract. If you exceed your 700 Minute calling plan allowance two months in a row we’ll move you onto our Unlimited Minutes plan. £57.99 a month from month 25. Price from month 13 currently £47.99 a month. Includes BT Virus Protect, 200GB Cloud and a BT Home Hub (unless BT has already provided you with one). Payment is by direct debit and subject to credit status. Service numbers beginning 084, 087, 09 and 118 have an access charge of 30p per minute plus a service charge set by the company you call. One-minute minimum call charge. Includes BT Virus Protect, 200GB Cloud and a BT Home Hub (unless BT has already provided you with one). For new Full Fibre 100 customers that sign up for 12 months. All calls or texts charged as per your BT Mobile plan. Please note that Reward cards can also be referred to as BT Reward cards – they are the same thing. AMC plus the latest award-winning entertainment and Sky Originals from channels including Sky Atlantic and Sky One, all Sky Cinema channels with over 1,000 movies on demand, the biggest live events on 11 Sky Sports channels, all in full HD, from NOW TV. Includes BT Virus Protect, 200GB Cloud and a BT Home Hub (unless BT has already provided you with one). Price from month 25 currently £29.99 a month. Payment by Direct Debit. At the end of the free trial, the NOW TV Pass will automatically renew to its standard price per month. This was offered to us and we agreed. BritBox Offer: Available to customers on BT consumer broadband plan UK residents only. Our Price Promise: annual price changes still apply. BT sends additional discs to guarantee at least 10 Mbps in every room of your home. See www.netflix.com/TermsOfUse for details. You will need a BT ID to log in to My BT and all associated online services. Help. When you do, your account will be activated and you’ll be subject to our terms and conditions for service, which you can read at bt.com/legalstuff. You need to activate the service yourself. Also includes Sky TV Entertainment, Box Sets and the Sky Go app for just £52 per month. Includes BT Virus Protect, 200GB Cloud and a BT Home Hub (unless BT has already provided you with one). Speeds vary by location, coverage and demand. See full BT Halo terms. Your actual speed will depend on your location, phone line, home wiring, Wi-Fi connection and time of day. Excludes Multiscreen. You can also start placing an order with us online, and we'll perform a line check to see whether you have a phone line with us. Deal includes: iPhone 11, iPhone 11 pro, iPhone 11 pro Max, iPhone XR, iPhone SE and iPhone 7. Availability of digital channels and quality of content depends on local transmitter and suitable rooftop aerial (www.freeview.co.uk/availability). One minute minimum call charge. Price from month 25 currently £58.99 a month. Some regions are included or excluded within countries: Only £2.02 a month. Please check with your supplier. Personal use only. BT Sport on Talk Talk (12 month contract). Sometimes, we won’t be able to get your device to you within 30 days of the official launch date (because of high demand, for example). And if you go over your allowance, standard charges will apply. Available on selected enabled BT Mobile handset plans and iPhone 6 and above. VIP– for those who want everything TV has to offer and more. BT Virus Protect works on compatible PC/MACs. Find out what to expect with our Bill Explainer. £57.99 a month from month 25. To cancel, go to My BT and turn off the auto-renewal. The Account Holder needs to set up and maintain this service. I'm new to BT. More Details More Details Visit now. To track your order online, you can either log in with your BT ID, or give us your order reference and postcode. Our Fibre broadband is subject to availability, geographic location, computer specifications and a line check. Subject to availability, minimum line speed and computer specification. For new Fibre Essential customers that sign up for 24 months. 1GB SIM x3 – Monthly price £17 a month for BT Broadband customers; £22 a month for non-BT Broadband customers. Prices and content may vary. This service will be stopped and your back-up files deleted if you don’t use it for 90 days. We’ve started to lock some of our handsets to the BT Mobile network which means if you want to use it with another provider’s SIM card, you’ll need to request an unlock from us. BT has quietly dropped all 5G mobile plans from its website. Unlimited anytime calls to UK landlines and UK mobiles excluding the Channel Islands. See BT.com/legalstuff. You have a total of 60 days to return your items and which includes the time taken for us to send out a jiffy bag. UK only. For new Full Fibre 300 with Halo 2 customers that sign up for 24 months, £63.99 a month from month 25. Broadband BT Reward Card will be sent to the installation address. Pre-order terms apply, see bt.com/mobile. BT Virus Protect works on compatible PC/MACs. At BT, we use the power of communications to make a better world. Available to new and existing customers (excludes business). For more details see www.britbox.co.uk/terms. The Reward card is issued by Blackhawk Network (UK) Ltd, an Electronic Money Institution authorised in the UK by the FCA with Firm Reference number 900023; pursuant to license from Mastercard International. Free trial, the maximum speed available through the network is capped at 60 Mbps rather than 30 or! 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